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Truly effective resource sharing depends upon each library running at peak efficiency. The goal of the Workflow Toolkit is to help ILL staff implement best practices that will save valuable turnaround time, while also cutting the costs of doing business. Maintained by the IDS Project's Mentors, in partnership with Atlas Systems, the Toolkit provides best practices that can enhance all aspects of borrowing, lending, and document delivery services through ILLiad customizations, resource sharing strategies, and workflow improvements. View the online version for the most recent updates and additions.
Milne Library Publishing
Geneseo, New York
IDS Project, "IDS Project Workflow Toolkit" (2013). IDS Project Press. 4.