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Abstract

This study explores undergraduate students' experiences in and attitudes towards faculty office hours at the State University of New York (SUNY) at Geneseo. In semi-structured interviews, students were asked to reflect on five key items, including (a) the purpose of office hours, (b) practices that they receive well, (c) practices that they do not receive well, (d) the effects of negative experiences in office hours, and (e) their suggestions to improve office hours. The study recommends that faculty members consult these findings in order to improve students' academic experiences and strengthen student-faculty communication.

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